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Returns and Complaints


Do you have a complaint or need to report an issue?
We're here to support you – quickly and reliably.

We’re sorry to hear that you have a reason for complaint. Whether it's transport damage, a technical defect or an incorrectly delivered item – our team will be happy to assist you.

To help us process your complaint efficiently, please use the RMA form below. This ensures that all the necessary information is available. To enable clear identification of your return, please include the fully completed RMA form in the package – or alternatively, a delivery note with all relevant details.

Important note regarding returns: Please note that our logistics team cannot accept parcels sent freight collect.

If you have any questions, the Dehner team will be happy to assist you.

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